📄 Introduction

Welcome to Citycabz.com. By accessing or using our website or services, you agree to comply with the following Terms & Conditions (“Terms”). Please read them carefully before booking any ride or service through City Cabz Mumbai Tours & Travels – Car Rental in Maharashtra (a unit of Citycabz.com).

🚕 Services Offered

Citycabz provides taxi, cab, and car rental services within Maharashtra and surrounding regions. All bookings are subject to vehicle availability, driver availability, and confirmation from our support team. Citycabz reserves the right to modify, limit, or discontinue services at any time.

🧾 Booking & Payments

• Bookings can be made online, by phone, or through authorized representatives.
• All fares are quoted based on selected routes, vehicle type, and travel date/time.
• Payment terms are governed by our Payment & Cancellation Policy.
• Citycabz reserves the right to cancel bookings in case of non-payment or fraudulent transactions.

❌ Cancellations & Refunds

Cancellations and refunds are handled in accordance with our Payment & Cancellation Policy. Please review it carefully for details about refund percentages, timelines, and no-show conditions.

🧍‍♂️ User Responsibilities

• Users must provide accurate information when booking a cab or requesting a quote.
• Users are responsible for verifying pickup details, timing, and payment before the trip begins.
• Citycabz is not liable for delays caused by incorrect user information, traffic, or unforeseen circumstances.
• Passengers are required to wear seatbelts and follow all traffic and safety regulations during travel.

🚗 Vehicle Usage & Conduct

• Smoking, drinking alcohol, or carrying illegal substances inside the vehicle is strictly prohibited.
• Damage to the vehicle caused by passengers will be charged to the customer.
• Drivers have the right to refuse service to any passenger behaving inappropriately or violating company policy.

⚖️ Liability Disclaimer

Citycabz acts as a booking and coordination platform for transportation services. We make every effort to ensure safety and punctuality but cannot guarantee outcomes affected by traffic, weather, breakdowns, or third-party delays.

Citycabz will not be liable for any indirect, incidental, or consequential damages arising from use of our services, except where required by law.

🔒 Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all information you provide is accurate.

📝 Updates & Modifications

Citycabz reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

🏛️ Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

📞 Contact Us

For questions or concerns about these Terms & Conditions, please contact us: